Last updated: 8/28/2024
Welcome to Aromas Del Cielo! Please read these terms and conditions (“Terms”, “Terms and Conditions”) carefully before using the www.aromasdelcielo.net website and (the “Service”) operated by Aromas Del Cielo.
1. Introduction
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
2. Purchases
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that:
- You have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase.
- The information you supply to us is true, correct, and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product availability, errors in the description or price of the product, or an error in your order.
3. Product Availability and Pricing
All prices displayed on the website are in USD and include taxes unless stated otherwise. Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without notice.
We strive to ensure that the products on our website are described as accurately as possible; however, we do not guarantee that the product descriptions are error-free.
4. Shipping and Delivery
We aim to deliver your order within the estimated delivery timeframes; however, delays may occur due to unforeseen circumstances. We are not responsible for any delays caused by the shipping carrier or customs clearance processes.
5. Returns and Refunds
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at nolan@aromasdelcielo.net
Other than damaged or defective products we don’t accept refunds due to the sensitive nature of perfumes & cosmetics and also the fact that each item is often hand crafted upon purchase which is in itself a very time consuming procedure. Each product is very high quality, please give to a friend or family member if you don’t like the fragrance and check out one of our other fine offerings.
6. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Aromas Del Cielo and its licensors. The Service is protected by copyright, trademark, and other laws of both the USA and foreign countries.
7. Limitation of Liability
In no event shall Aromas Del Cielo, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Service.
- Any conduct or content of any third party on the Service.
- Any content obtained from the Service.
- Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions.
9. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
10. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: nolan@aromasdelcielo.net
Privacy Policy
This Privacy Policy describes how Aromas Del Cielo (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website, www.aromasdelcielo.net (the “Site”).
Information We Collect
We collect several different types of information for various purposes to improve our services to you.
- Personal Information: When you place an order, create an account, subscribe to our newsletter, or contact us, you may provide us with certain personally identifiable information, such as your name, email address, billing address, shipping address, phone number, and payment information.
- Usage Data: We may also collect information about how you access and use the Site, such as the type of device you use, the pages you visit, the time and date of your visit, and your IP address. This information is collected automatically through cookies and other tracking technologies.
Use of Your Information
We use the information we collect for various purposes, including:
- To process your orders and fulfill your requests.
- To send you important information about your orders, including order confirmations and shipping notifications.
- To send you marketing communications, such as newsletters and promotional offers, if you choose to opt-in.
- To personalize your experience on the Site.
- To improve the Site and our services.
- To prevent fraud and maintain the security of the Site.
Sharing Your Information
We may share your information with third-party service providers who help us operate the Site and provide our services, such as payment processors, shipping companies, and marketing agencies. These third-party service providers are obligated to use your information only to perform the services they provide to us and are prohibited from using your information for their own marketing purposes.
We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend the rights or property of us or others.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices
You have several choices regarding your information:
- You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
- You can access and update your personal information in your account on the Site.
- You can request that we delete your personal information by contacting us.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect and store your information. Cookies are small data files that are stored on your device when you visit a website. They are used to track your use of the website and to remember certain information about you.
You can disable cookies in your browser settings. However, please note that disabling cookies may limit your ability to use certain features of the Site.
Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our records.
Links to Other Websites
Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of any other website. We encourage you to read the privacy policy of any website you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will post any changes on this page. We encourage you to review our Privacy Policy periodically to stay informed of updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at nolan@aromasdelcielo.net
This Privacy Policy is effective as of August 28, 2024.